Store Policy (United States) 


Refunds / Exchanges - You may request a full merchandise refund for any reason within 14 days of receiving your goods at Customer Service, please include your order or invoice number. A Return Authorization number (RA#) will be emailed to you along with instructions. Goods must be returned within 3 business days of receiving your RA# with shipping paid for. Refund of purchase price will be done by the same method as the payment was made after we receive your package. Postage and packaging will not be refunded. All items must be in a new condition with all labels and tags on them. Refunds will NOT be given for used or worn products. A refund will be submitted after we receive your return. We recommend using a carrier that can track your package as we will not issue refunds for lost goods.

Tracking Numbers – For your convenience all orders are shipped with tracking numbers. This allows you to track your package until it is delivered to your address. Tracking numbers are automatically emailed once your order is shipped. Larger orders may include multiple tracking numbers. You can also login here to obtain a tracking number or by reaching out to us at Customer Service, please include your order or invoice number.

Lost or Stolen Packages – We are not responsible for lost or stolen packages once they have been delivered. A package is determined to be delivered once the tracking information shows delivered.

Wrong Address – We’re not responsible for orders that are delivered to a wrong address due to incorrect or omitted information. This includes missing apartment numbers, unit numbers, and the like. Orders will be shipped to the address that is provided on the order unless we hear from you prior to shipping the order and with the exception of orders that are paid with PayPal. PayPal orders please see below.

PayPal orders - All PayPal orders will be shipped to the address that is selected on PayPal and will override the shipping address selected on our website. In accordance to PayPal policy we must ship to the address that is selected on PayPal for any given transaction and can’t be held responsible for shipping to the wrong address.

Undeliverable Packages - Orders that can't be delivered for any reason by the USPS or are refused will be charged a 20% re-stocking fee against the merchandise cost along with actual shipping which is often more than what customers pay on their order. 

Pre-Order Terms – Expected ship date for pre-order products is listed on a product’s detail page. Payment will be collected at the time that the order is placed and will receive priority status once it arrives. DO NOT order pre-order products with non pre-orders items or your entire order will be shipped on the expected ship date. 

Damages - In order to prevent and or minimize shipping damaged goods we check our merchandise at two points a) When we receive orders from our vendors and b) Before we ship products to our customers. If you still receive damaged good(s) they must be reported within 14 days of delivery to Customer Service, please include your account information along with an Invoice or Order number. A Return Authorization Number (RA#) along with instructions will be emailed to you. All damaged products must be in new condition and shipped back to us at your expense within 3 days of receiving the Return Authorization Number (RA#). Replacements will be shipped within two business days of receiving damaged product(s).

Wrong Size - Please check your order confirmation for any errors as we are not responsible for typing errors. Our t-shirts are high quality 100% pre-shrunk cotton and average in size as follows: Body Width: M=20", L=22", XL=24", 2XL=26", 3XL=28" This scale should be used as an average size chart only. Actual size may vary.

 

Store Policy (International) 


Customs Duty and or Import Tax - Any import duty or tax will be paid for by the buyer/recipient at the time of delivery. All custom forms will have invoice cost on them and we will NOT be responsible for additional fees impose by your country. Any package that's denied or is deemed undeliverable by shipper will be subject to a 20% restocking fee plus actual shipping cost which is often more than what is charged.

Refunds - Due to higher than normal shipping cost all sales are final. All international orders are checked diligently for damages and size accuracy.

Shipping - All orders are shipped via the United States Postal Service (USPS) by Priority Mail. Orders can be tracked, usually within 48 hours on USPS.com

Shipping Time-frame - All orders are shipped within 24 hours*. Every effort is made to ship all orders complete so we might hold an order if we're expecting a shipment for any product on your order that may be out of stock or to offer you an opportunity to substitute that item.

Pre-Order Terms – Expected ship date for pre-order products is listed on a product’s detail page. Payment will be collected at the time that the order is placed and will receive priority status once it arrives. DO NOT order pre-order products with non pre-orders items or your entire order will be shipped on the expected ship date.

Typing or Size Errors - Please check your order confirmation for any errors as we are not responsible for typing errors. Our t-shirts are high quality 100% pre-shrunk cotton and average in size as follows: Body Width: M=20", L=22", XL=24", 2XL=26", 3XL=28" This scale should be used as an average size chart only. Actual size may vary.

PayPal Orders - All PayPal orders will be shipped to the address that is selected on PayPal and will override the shipping address selected on our website. In accordance to PayPal policy we must ship to the address that is selected on PayPal for any given transaction and can’t be held responsible for shipping to the wrong address.

*All orders are processed and shipped within 24 hours of receiving payment. In rare cases Pay Pal may review a payment for security reasons which may delay a payment by up 48 hours. Also, e-checks take up to 5 business days to clear. We close for all major holidays.